1. We accept PayPal,Credit card,Debit card,Apple Pay,Google Pay ect as payment.
2. The eBay members must fulfill the requirement. (PayPal verified and confirmed address; the account holder must be the receiver).
3.All payments must be received within 7 days after buying. Non-paying buyer will receive un-paid case from Ebay.
4. Our price does not include Duties, Value Added Taxes, Customs Clearance Fees and other charges.These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be before bidding/buying.
5. Buyer needs to pay for the above fees in case that occurred for certain goods. If the parcel returns back to us due to the buyer refuse to pay those fees, we would not send the parcel again unless the buyer completes those fees and pay all the return and resend cost. Buyer can not cancel the order or request refund due to this reason.
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1.If item is defective and not working on arrival, please contact us within 7 days of receiving the defective for repair or refund. Refund will only be provided for products damaged in the post or which is defective. Item may be returned within 14 days of purchase upon your receipt. All items returned must contain all original packaging materials.
2.This item have 3 months warranty. We offer free repairing service within 6 months from the date of purchased. If damaged is caused by undue wear and tear, dirt, misused, improper installation/operation, accident or repaired by unauthorized person, the warranty becomes void.
3.All returns must have prior authorization. Please note we will not accept any returns that have not been authorized by us. Please contact us before you return the item.
4.Buyer is responsible for the return postage. If you ask for a refund during valid period, we will offer you a refund without postage charges. Shipping and handling charges, insurance are not refundable in any case. We are only responsible for once re-sending expense for replacement due to defects.
1.Customers satisfaction is always our priority.
2.We care about our valued customers. And positive feedback is our motivation to do this job.
3.Please don’t leave negative feedback or natural feedback before you contact us. If there is question for our product, you can contact us via ebay message. We will always do our best service for our customers.
2.if you are satisfied with our items and service.You will be greatly appreciated.
3.If you are not satisfied with the item, please contact us before you decide to leave negative feedback, we will do our best to solve the problem to make you satisfied.
Thanks for your understanding.
We will do our best to resolve any problems for you until you are satisfied.
If you have any problem, please feel free to contact us via Ebay message,
we will reply your email within 24 hours except hoilday.
Order Processing Time
- All orders are processed within 1–2 business days (excluding weekends and holidays).
Shipping Rates
- We offer standard international shipping with tracking for all orders. Shipping charges for your order will be calculated and displayed at checkout.
Delivery Estimates
- United States 10–15 days
- Canada 10–15 days
- Europe 10–15 days
- Asia 8-14 days
- Rest of World 15–30 business days
Delays may occur during peak season or due to customs processing.
Shipping Carriers
- We partner with reliable shipping services like USPS, UPS, DHL, UNIUNI, etc., all of which provide international tracking.
Shipment Confirmation & Tracking
- Once your order has shipped, you will receive a shipping confirmation email with your tracking number(s). You can track your package on our website or the courier’s site.
Lost or Damaged Packages
- If your order arrives damaged or does not arrive at all, please contact us at info@gearnova-auto-parts.com, and we’ll garanttee 100% refund.
- However, we are not responsible for packages lost due to an incorrect address provided.
Contact Us
- If you have any questions or concerns about your delivery, feel free to contact our customer support team at info@gearnova-auto-parts.com
For US customers (including Alaska and Hawaii) or orders over $200
We accept Visa, American Express, Paypal, Payoneer Mastercard and Discover
All of our products are made with care and covered for one year against manufacturing defects
Contact us 24 hours a day, 7 days a week Call Us: 0123-456-789
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